NRI Help Centre

BOI

NRI Help Centre at Centralised Foreign Exchange Back-Office (FE-BO)

Streamlined Services for Our Valued NRI Customers

  • To provide enhanced support and improve customer satisfaction, we have established a dedicated NRI Help Centre at our Centralised Foreign Exchange Back-Office (FE-BO), located at GIFT City, Gandhinagar .

Key Services Offered:

  • Quick and effective handling of all NRI-related concerns.
  • A dedicated team for addressing the customers’ queries and complaints, and requests raised by NRI clients across the Globe
  • Expert team to assist on non-resident deposits and compliance with FEMA and RBI regulations for NRI customers.

Extended Working Hours:

  • Our NRI Help Centre is available from 07:00 IST to 22:00 IST for easy access and support. For assistance beyond of these hours, NRI customers can leave a message or request via WhatsApp at +91 79 6924 1100, specifying a convenient time for a call-back or problem resolution. Our team will respond promptly.
  • For any query, please contact the dedicated phone number +9179 6924 1100,
  • Email ID: FEBO.NRI@Bankofindia.co.in