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BOI
- Stamp duty for execution locker agreement
- Card Management policy
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- Operational Procedure for Settlement of Claims in Deceased _Missing Depositors Accounts
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- INTEGRATED OMBUDSMAN SCHEME, 2021
- Bank’s Compensation Policy
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- BCSBI Code of Conduct
- Model Code on Collection of Dues and Repossession of Security
- BCSBI Newsletter, latest issue of “Customer Matters” for the quarter July September 2017
- Rights Of Banks Customers( pictorial presentation)
- Rehabilitation Policy for SME
- Master Circular on Customer Service
- Quality Policy
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BOI
- Transfer & Rotation Policy for Officers
- Whistle Blower Policy
- Bank of India Prevention of Sexual Harassment of women at Workplace policy
- Equal Opportunity Policy Dec-2022
- Collection of Cheques Instruments and Dishonour of Cheques & Debit Mandates
- Relief Policy
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