Policies And Guidelines
- Stamp duty for execution locker agreement
- Card Management policy
- Supplementary Locker agreement
- Collection of Cheques Instruments and Dishnour of Cheques & Debit Mandates
- Doorstep Banking
- Inoperative Dormant & Unclaimed Deposit
- Operational Procedure for Settlement of Claims in Deceased _Missing Depositors Accounts
- Fair Practices Code on Lenders Liability
- Customer Protection Policy (Unauthorized Electronic Banking Transaction)
- INTEGRATED OMBUDSMAN SCHEME, 2021
- Bank’s Compensation Policy
- Safe Deposit Locker Agreement
- Customer Rights Policy
- Customer Acceptance, Customer Care & Customer Severance Policy
- Grievance Redressal Policy
- BCSBI Code of Conduct
- Model Code on Collection of Dues and Repossession of Security
- BCSBI Newsletter, latest issue of “Customer Matters” for the quarter July September 2017
- Rights Of Banks Customers( pictorial presentation)
- Rehabilitation Policy for SME
- Master Circular on Customer Service
- Quality Policy
- Whistle blower Policy
- Policy On Bank Deposits
- Business Continuity Preparedness
Policies And Guidelines
- Transfer & Rotation Policy for Officers
- Whistle Blower Policy
- Bank of India Prevention of Sexual Harassment of women at Workplace policy
- Equal Opportunity Policy Dec-2022
- Collection of Cheques Instruments and Dishonour of Cheques & Debit Mandates
- MSMEPolicy
- Related transactions policy
- Outsourcing Policy