Door Step Banking

Doorstep banking is an initiative taken by PSB Alliance Pvt. Ltd. (an umbrella setup of all Public Sectors Banks) through which customers (without any age/ physical disability criteria) can avail key financial and non-financial banking transaction services at their Door Step. This facility enables bank customers to carry out routine banking activities like delivery and pick- up of documents, financial services, Digital Life Certificate for Pensioners etc. without the need to visit the bank branches. All PSBs under roadmap for Banking Reforms EASE "Banking for Customer Convenience" of Department of Financial Services, Government of India, jointly offer Doorstep Banking Services through universal touch points in 2756 centres across PAN India by engaging Service Providers.

Bank of India is one of the large public sector banks that provides doorstep banking services to all its customers in selected 1043 major centres across the country, including 2292 branches.

Policy

SERVICES UNDER PSB ALLIANCE DOORSTEP BANKING SERVICE

Negotiable Instruments (Cheque/Draft/Pay Order Etc.)
New Cheque Book Requisition Slip
15G/15H Forms
IT/GST Challan
Standing Instructions Request
RTGS/NEFT Fund Transfer request
Pick-up of Nomination form
Insurance Policy copy (Newly added service since August-2024)
Stock Statement (Newly added service since August-2024)
Quarterly Information System Report for Stock Audit (Newly added service since August-2024)
Loan application and other required documents (Newly added service since August-2024)
Insurance and Mutual fund application (Newly added service since August-2024)
Pick-up of any document as specified by the Bank (Newly added service since August-2024)

Account Statement
Demand Draft, Pay Order
Term Deposit Receipt
TDS/Form16 Certificate Issuance
Pre-Paid Instrument/Gift Card
Deposit Interest Certificate
Delivery of account opening/application/forms (Newly added service since August-2024)
Locker Agreement (Newly added service since August-2024)
Wealth Services (Newly added service since August-2024)
Loan application (Newly added service since August-2024)
Insurance & Mutual fund application (Newly added service since August-2024)
Small Savings Scheme Account opening form (Newly added service since August-2024)
All types of account opening form (Newly added service since August-2024)
Delivery of any documents as Specified by the Bank (Newly added service since August-2024)

Life Certificate Request

Delivery of Cash (Withdrawal)

Aadhar Enabled Payment System- Withdrawal through Aadhar Card
Withdrawal by using Customer’s Debit Card

Customer can enjoy the features of Doorstep Banking with PSB Alliance today. Get in touch with us to know more about our services and book an appointment today.

Customer can get herself/ himself registered through either of 3 channels i.e. Mobile App/ Web Portal/ Call Centre.
Once the agent arrives at Door Step of the Customer, he/she will proceed for document handover to DSB Agent only after the Service Code matches with the one available with the agent. Customer will have "Pay in Slip" duly filled/ completed and signed in all respect (containing details of instrument/s to be submitted).
Post this he/ she will hand over the instrument to agents, which agent shall put in designated Envelope and seal before customer. Agent is expected to cross tally instrument detail with the information available in their App and accept only if it tallies.
Multiple instruments can be picked by an agent for single pick up request. However, different instrument types cannot be clubbed for a single request ID.

PSB Alliance Pvt.Ltd.for all 12 PSBs has engaged Integra Micro Systems Pvt. Ltd. and BLS International Services Limited as Service Providers to provide “Door Step Banking through Universal Touch Points” facility to customers of all Banks in 2756 designated centres within the norms prescribed by the Bank / Reserve Bank of India
Door Step Banking Agents engaged by Integra Micro Systems Pvt. Ltd. and BLS International Services Limited. Ltd will cover Centres all over India.
After expansion of Doorstep Banking services in 1043 centres, 2292 branches of our bank are covered till now.
The customer services will be provided through 1.Mobile App, 2.Web based & 3.Call centre.