Introducing the Centralised Forex Back-Office (FE-BO) for Streamlined Forex Transaction Processing

  • We are pleased to announce the establishment of our Centralised Forex Back-Office (FE-BO), designed to enhance the efficiency of forex transaction processing for our valued customers. The FE-BO will serve as a centralised processing unit for all forex transactions originating from our branches, ensuring quicker turnaround time and seamless compliance with regulatory guidelines.

Why Centralised FE-BO?

  • The Centralised FE-BO has been set up with the primary objective of streamlining and automating the processing of cross-border transactions such as imports, exports, and remittances. Using advanced technology and a dedicated team, FE-BO will ensure accurate and timely processing of all forex-related transactions. By centralising forex operations at FE-BO, we aims to provide our customers with faster and more efficient forex services, while maintaining the highest standards of compliance and customer satisfaction.

  • Processing of Forex Transactions: Handling a variety of forex transactions, including cross-border trade transactions (imports and exports), inward and outward remittances.
  • Regulatory Compliance: Ensuring prompt processing while ensuring that all transactions comply with the guidelines and instructions of regulatory authorities.
  • Liaison and Support: Acting as a point of coordination between the branches and Head Office to provide necessary guidance and updates on forex-related transactions

For more information on how this change impacts your forex transactions or to discuss any forex-related inquiries, please contact your nearest branch.