Head Office

BANK OF INDIA STAR HOUSE C - 5, “G” Block,

Bandra Kurla Complex, Bandra (East), Mumbai

400 051. Ph: 022-66684444

Email : cgro[dot]boi[at]bankofindia[dot]co[dot]in

CONNECT WITH US

It is always a good practice to lodge a complaint with the card issuing bank at the earliest. The longer the time taken to notify to us, the higher will be the risk of loss.

HOT LISTING OF CARDS & UNAUTHORISED TRANSACTION

Any transaction in the account that was not authorized directly by the card / account holder is considered to be a fraudulent transaction. An unauthorized or fraudulent transaction is a transaction in the account which is basically not done by you/or without the purview of your knowledge.

Debit Card

For hot listing of cards, you can use NetBanking to block your debit card immediately to protect it from further such transactions by the following three ways:

How to block your debit card using NetBanking

  1. Login to NetBanking using your user ID & password. For Retail Customers and Corporate Customers.
  2. Click on “Requests” tab
  3. Select “Debit-Cum-ATM Card” under Requests, there are four options : Hotlist Debit-cum-ATM Card, Unblock Debit-cum-ATM Card, Debit-cum-ATM card PIN Change (Required old PIN) and Debit-cum-ATM card PIN Reset. Please select whichever is applicable, and follow

Block through NetBanking

Contact Customer Support

For unauthorized transaction, if the transaction has taken place though Internet Banking/Mobile Banking/BOI UPI

Please keep the following handy before calling Customer Support. To report unauthorized Debit Card or ATM card transactions:

  1. Debit card or ATM card number
  2. Type of transaction e.g. online, at a store, local grocer, Cash withdrawal, etc.
  3. Date of transaction
  4. Transaction amount

Contact Customer Care Call Centre Helpline

You can also contact your nearest branch for further assistance

Credit Card

For hot listing of cards, you may take help of the following ways:

For unauthorised transaction, please keep the following handy before calling Customer Support. To report unauthorized Credit Card transactions:

Prepaid Card

For unauthorised transaction, please keep the following handy before calling Customer Support. To Report unauthorized Prepaid Card transactions:

You can also contact your nearest branch for further assistance

Net Banking

For unauthorised transaction, please keep the following handy before calling Customer Support. To report unauthorized transactions on NetBanking:

Customer ID

Account number

Transaction date

Transaction amount

Type of transaction e.g. NEFT/RTGS

For hot listing of cards, you can use NetBanking to block your debit card immediately to protect it from further such transactions by the following three ways:

How to block your debit card using NetBanking

  1. Login to NetBanking using your user ID & password. For Retail Customers and Corporate Customers.
  2. Click on “Requests” tab
  3. Select “Debit-Cum-ATM Card” under Requests, there are four options : Hotlist Debit-cum-ATM Card, Unblock Debit-cum-ATM Card, Debit-cum-ATM card PIN Change (Required old PIN) and Debit-cum-ATM card PIN Reset. Please select whichever is applicable, and follow

Block through NetBanking

Contact Customer Support

For unauthorized transaction, if the transaction has taken place though Internet Banking/Mobile Banking/BOI UPI

Please keep the following handy before calling Customer Support. To report unauthorized Debit Card or ATM card transactions:

  1. Debit card or ATM card number
  2. Type of transaction e.g. online, at a store, local grocer, Cash withdrawal, etc.
  3. Date of transaction
  4. Transaction amount

Contact Customer Care Call Centre Helpline

You can also contact your nearest branch for further assistance

Hot Listing Of Debit Card

(BOI Debit Card Customer Care)

1800 425 1112 (TollFree)

(022) - 40429123 (Chargeable number)

(022) - 40429127 (Chargeable number)

(022) - 40919191 (Chargeable number)

BOI Mobile Banking

(BOI Mobile Applications)

Download BOI Mobile Banking

google playstore itunes

For hot listing of cards, you may take help of the following ways:

For unauthorised transaction, please keep the following handy before calling Customer Support. To report unauthorized Credit Card transactions:

Hot Listing Of Credit Card

(BOI Credit Card Customer Care)

1800 220 088 (TollFree)

(022) - 40426005/40426006 (Landline)

(022) - 40429127 (Chargeable number)

(022) - 40919191 (Chargeable number)

Merchant Enrolment

(BOI Credit Card)

(022) - 61312937 (Landline)

Other Channels for Hotlisting & Manage (BOI Credit Card)

(BOI Credit Card)

Credit Card Client Web Module

https://cclogin.bankofindia.co.in/

BOI Mobile Banking

(BOI Mobile Applications)

Download BOI Mobile Banking

google play store apple

For unauthorised transaction, please keep the following handy before calling Customer Support. To Report unauthorized Prepaid Card transactions:

You can also contact your nearest branch for further assistance

For unauthorised transaction, please keep the following handy before calling Customer Support. To report unauthorized transactions on NetBanking:

Customer ID

Account number

Transaction date

Transaction amount

Type of transaction e.g. NEFT/RTGS

We always rely on serving customers to the best to make our customers life delightful. We have series of FAQs which can guide you and clarify your queries instantly

What is BOI Mobile?

BOI Mobile is a Bank of India Mobile Banking Application for Retail Banking Customers. It allows you to bank anytime, anywhere through your mobile phone. You can access your banking information and make transactions in your Operative Accounts at absolutely free.

ATM Cards / Debit Cards

Enquiry (ATM Cards / Debit Cards)
Land Line : 1800 103 1906(TollFree)
Email : BOI[dot]Callcentre[at]bankofindia[dot]co[dot]in

Hot Listing of Debit Card (BOI Debit Card Customer Care)
Toll Free:1800 425 1112
Land Line :(022) 40429123/ (022) 40429127/(022) – 40919191 (chargeable number)

What are the platforms on which Debit Cards are issued?

Bank of India issues Debit Cards on 3 platforms. They are MasterCard, VISA and RuPay. They can be used at any ATM that displays MasterCard / VISA / RuPay / BANCS logo and at all Merchant Establishments (MEs) equipped with the Point of Sale (POS) terminals displaying MasterCard / VISA / RuPay logo.

Credit Cards

Credit card Enquiries Toll Free : 1800 220 088, Land Line : (022) 40426005/40426006
Hot Listing BOI credit Card Toll Free :1800 220 088, Land Line : (022)40426005 / 40426006

RTGS/NEFT/IMPS/UPI

RTGS/NEFT/IMPS
RTGS        Rtgs[dot]boi[at]bankofindia[dot]co[dot]in     (022) 67447092 / 93
NEFT        Boi[dot]neft[at]bankofindia[dot]co[dot]in     (022) 61312984/61312992/61312997
IMPS        Boi[dot]imps[at]bankofindia[dot]co[dot]in    (022) 61312994/61312995
UPI (022) 67447025

Helpline Number and URL for Women in Distress

Helpline Number : - 7827170170
Click here for the helpline

View All

Click Here to view all FAQs

BOI Mobile is a Bank of India Mobile Banking Application for Retail Banking Customers. It allows you to bank anytime, anywhere through your mobile phone. You can access your banking information and make transactions in your Operative Accounts at absolutely free.

Enquiry (ATM Cards / Debit Cards)
Land Line : 1800 103 1906(TollFree)
Email : BOI[dot]Callcentre[at]bankofindia[dot]co[dot]in

Hot Listing of Debit Card (BOI Debit Card Customer Care)
Toll Free:1800 425 1112
Land Line :(022) 40429123/ (022) 40429127/(022) – 40919191 (chargeable number)

Bank of India issues Debit Cards on 3 platforms. They are MasterCard, VISA and RuPay. They can be used at any ATM that displays MasterCard / VISA / RuPay / BANCS logo and at all Merchant Establishments (MEs) equipped with the Point of Sale (POS) terminals displaying MasterCard / VISA / RuPay logo.

Credit card Enquiries Toll Free : 1800 220 088, Land Line : (022) 40426005/40426006
Hot Listing BOI credit Card Toll Free :1800 220 088, Land Line : (022)40426005 / 40426006

RTGS/NEFT/IMPS
RTGS        Rtgs[dot]boi[at]bankofindia[dot]co[dot]in     (022) 67447092 / 93
NEFT        Boi[dot]neft[at]bankofindia[dot]co[dot]in     (022) 61312984/61312992/61312997
IMPS        Boi[dot]imps[at]bankofindia[dot]co[dot]in    (022) 61312994/61312995
UPI (022) 67447025

Helpline Number : - 7827170170
Click here for the helpline

Click Here to view all FAQs

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