Policies And Guidelines

Disclaimer
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The Bank of India and its affiliates, subsidiaries, employees, officers, directors and agents shall not be liable for any loss, claim or damage whatsoever including in the event of deficiency in the service of such third party websites and for any consequences of error or failure of internet connection equipment hardware or software used to access the third party website through this link , slowdown or breakdown of third party website for any reason including and resulting from the act or omission of any other party involved in making this site or the data contained therein available to you including for any misuse of the Password, login ID or other confidential security information used to login to this website or from any other cause relating to your access to, inability to access, or use of the site or these materials in accordance thereto Bank of India and all its related parties described hereinabove stand indemnified from all proceedings or matters arising thereto.
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- Collection of Cheques Instruments and Dishnour of Cheques & Debit Mandates
- Doorstep Banking
- Inoperative Dormant & Unclaimed Deposit
- Operational Procedure for Settlement of Claims in Deceased _Missing Depositors Accounts
- Fair Practices Code on Lenders Liability
- Customer Protection Policy (Unauthorized Electronic Banking Transaction)
- INTEGRATED OMBUDSMAN SCHEME, 2021
- Bank’s Compensation Policy
- Safe Deposit Locker Agreement
- Customer Rights Policy
- Customer Acceptance, Customer Care & Customer Severance Policy
- Grievance Redressal Policy
- BCSBI Code of Conduct
- Model Code on Collection of Dues and Repossession of Security
- BCSBI Newsletter, latest issue of “Customer Matters” for the quarter July September 2017
- Rights Of Banks Customers( pictorial presentation)
- Rehabilitation Policy for SME
- Master Circular on Customer Service
- Quality Policy
- Whistle blower Policy
- Policy On Bank Deposits
- Business Continuity Preparedness